We recognise that continuous care is critical to the success of your on-going investment. Our goal is to make sure you can actively manage your website, and we will work with you so you continue to improve your digital products and services.


Your expectations are important to us. So we invite you to collaborate with us in identifying and defining what value looks like to you, and how we can work together to achieve it.

How we do it

Our team is energetic, transparent, and flexible. Enhanced Services draws on the multi-disciplinary skill set of Annex so when working with your Service Delivery Manager, anything is possible.

Most importantly, we want to work with you, not dictate on style or products, to find the best solution.

Our ITIL certification also means that you can be confident we’re providing best practice and knowledge when it comes to incident management, and our comprehensive agreements will mean there is no confusion around our obligations towards our clients.

We provide:

Bug fixes

Security patching

Feature requests

Quality assurance

UX and design

Content publishing

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What we do
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Annex has the right blend of technical skills across a wide range of web solutions that puts them above the competition, and distinguishes itself by its focus on users and their needs.
AUSTRALIAN MARITIME SAFETY AUTHORITY
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