The Annex Enhanced Services team delivers on a promise to support you across your digital presence. With a team made up of both generalists and specialists, we have access to some of the brightest talent in the business. It’s the support and expertise you engage with that’ll make the difference between good experiences and exceptional ones.
We recognise that continuous care is critical to the success of your on-going investment. Our goal is to make sure you can actively manage your website, and we will work with you so you continue to improve your digital products and services.
Your expectations are important to us. So we invite you to collaborate with us in identifying and defining what value looks like to you, and how we can work together to achieve it.
Our team is energetic, transparent, and flexible. Enhanced Services draws on the multi-disciplinary skill set of Annex so when working with your Service Delivery Manager, anything is possible.
Most importantly, we want to work with you, not dictate on style or products, to find the best solution.
Our ITIL certification also means that you can be confident we’re providing best practice and knowledge when it comes to incident management, and our comprehensive agreements will mean there is no confusion around our obligations towards our clients.
We provide:
Bug fixes
Security patching
Feature requests
Quality assurance
UX and design
Content publishing
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